Note: Check out Time is 10:00 am*

Insurance:
Stationary trailers that we deliver and set up include damage insurance in the rental price, with a deductible of $300. Deductibles for insurance claims due to customer damage will be taken out of the damage deposit first, and any excess billed to the customer.

Should damage occur (i.e. improper use of awnings, etc.), do not have repairs done without first notifying the owner. Repairs that are unauthorized and poorly done may be rejected and have to be done over again at extra cost to the customer.

Deliveries:
All units will be delivered between 2 and 5 PM on the day of your arrival. They will be picked up at 10 AM on the day of your departure.

Deposits:
A reservation deposit of $200 per week of rental is required to hold a unit at time of booking. All rental fees, delivery fees and taxes, plus a $300 damage deposit must be paid in full 30 days prior to rental. (Reservation deposits will form part of payment).

Cancellations:
A 24 hour grace period from time of booking applies after which time a $75 per week cancellation fee will apply.. No refunds on cancellations less than 30 days before rental date. Reservation deposits can not be applied to future bookings.

Air Conditioning:
Tech Hint: RV air conditioning is not designed for use over extended periods of time. They can ice up if left on for too long, especially if set too cold or if doors and windows are left open. Turn the A/C off if you plan to be out of the unit for any length of time.

If icing occurs, you will notice very little airflow from the vents and a lack of cooling. Should this happen, turn the A/C off for 2-3 hours minimum to thaw out.

Unit Cleaning/Damage:
Units must be returned clean and undamaged or charges will apply. In regards to cleaning, we ask that all dishes and utensils be washed and put away. All counters, table tops, sinks, tubs/showers, and appliances should be wiped down. The inside of ovens, microwaves, and refrigerators should be wiped clean. Floors should be swept, and any spills on carpets or upholstery wiped up. If a carpet needs professional cleaning due to excess spillage etc. a cleaning charge of $60 will apply.

Each trailer comes with cleaning supplies and a broom/dustpan.

Awnings:
Please use awnings safely and carefully. Be sure to lower one side slightly during heavy rain to allow drainage, and retract awning during any windstorms to prevent damage. Ensure that awnings are raised high enough so that the entry doors do not rub, or tearing can occur. Full instructions will be supplied with the trailer.
Please note: The use of awnings is the sole responsibility of the renter. Should you not wish to be responsible, please leave the awnings retracted in the upright position.

Miscellaneous:
There is no smoking allowed in any of the units. Do not allow friends or visitors to smoke in the units or you will be responsible for the cleaning charges. Please work with us on this issue, as cigarette smoke is very difficult to remove.

Pets are not allowed inside the trailers.

When staying in campgrounds without sewer hookups, use public washrooms as much as possible to avoid overfilling the holding tanks. NOTE: Our trailers are delivered with the holding tanks empty. Holding tanks that need to be emptied prior to pickup date are the renters responsibility.

If raw propane is smelled, turn off main propane tank immediately until source of leak is found (stove burners left on is a common problem; do not let small children play with stove knobs).

$100 - if you lock yourself out and require assistance to get back in.
$ 50 - .if you lose your keys.
$100 - evidence of smoking in trailers.
$100 - vehicle returned dirty, outside or inside (appliances, floors, etc.).
Lost or damaged equipment - as per price list

A reservation deposit of $200 is required to hold a unit at time of booking. All rental fees, delivery fees must be paid in full 30 days prior to rental date. (Reservation deposits will form part of payment).

Special note: ALL UNITS ARE NON-SMOKING and NO PETS ALLOWED INSIDE THE UNIT.

A $300 damage deposit will be in the form of a cheque to be held until an inspection of the unit can be done at the end of the rental. If the unit is as received the Cheque will be refunded or shredded at renters request.